A cookie (also called web cookie, Internet cookie, browser cookie, or simply cookie) is a small piece of data sent from a website and stored on the user’s computer by the user’s web browser while the user is browsing. The purpose of cookies is to improve the use of the web-based product. YSoft Clerbo respects your privacy. Therefore, we are happy to tell you what cookies we use, as well as what impact it will have for you as a website user if you prevent these cookies. Cookies are processed, in particular, by operators of servers or relevant websites and by operators of advertising systems used on relevant websites. Cookies are processed for as long as necessary for their use.
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Cookies used by YSoft Clerbo
Necessary
Necessary cookies help make YSoft Clerbo usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.
| Name | Provider | Purpose | Expiry | Type |
| ember_simple_auth-session | YSoft Clerbo | Registers a unique user ID that is used to keep the user logged into the system. | 6 months | HTTP Cookie |
| ember_simple_auth-session-expiration_time | YSoft Clerbo | Registers an expiration time information how long Clerbo keeps the user logged into the system. | 6 months | HTTP Cookie |
| clerbo:identifiedUser | YSoft Clerbo | Registers a unique user ID that is used to keep the user logged into the system. | Persistent | HTML Local Storage |
Statistics
Following cookies help YSoft Clerbo to understand how visitors interact with the product by collecting and reporting information anonymously.
| Name | Provider | Purpose | Expiry | Type |
| _ga | Registers a unique ID that is used to generate statistical data on how the visitor uses the website. | 2 years | HTTP Cookie | |
| _gat | Used by Google Analytics to throttle request rate | 1 day | HTTP Cookie | |
| _gid | Registers a unique ID that is used to generate statistical data on how the visitor uses the website. | 1 day | HTTP Cookie | |
| _hj… | HotJar | Hotjar cookies – https://help.hotjar.com/hc/en-us/articles/115011789248-Hotjar-Cookies | 1 year | HTTP Cookie/ HTML Local Storage |
| tours | Usetiful | Used to remember progress in product tours. | Persistent | HTML Local Storage |
Preferences
Following cookies help YSoft Clerbo to keep the user basic information and configuration of the system.
| Name | Provider | Purpose | Expiry | Type |
| ygf-product-navigation-collapsed | YSoft Clerbo | Stores the information whether the user collapsed the navigation. | Persistent | HTML Local Storage |
| clerbo:nextBrowser NotificationQuestion | YSoft Clerbo | Stores the information when the system shows the notification for feedback collection. | Persistent | HTML Local Storage |
| toursSelection | Usetiful | Used to remember progress in product tours. | 1 year | HTML Local Storage |