Cookies

A cookie (also called web cookie, Internet cookie, browser cookie, or simply cookie) is a small piece of data sent from a website and stored on the user’s computer by the user’s web browser while the user is browsing. The purpose of cookies is to improve the use of the web-based product. YSoft Clerbo respects your privacy. Therefore, we are happy to tell you what cookies we use, as well as what impact it will have for you as a website user if you prevent these cookies. Cookies are processed, in particular, by operators of servers or relevant websites and by operators of advertising systems used on relevant websites. Cookies are processed for as long as necessary for their use.

Cookies used by YSoft Clerbo

Necessary

Necessary cookies help make YSoft Clerbo usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

NameProviderPurposeExpiryType
ember_simple_auth-session YSoft ClerboRegisters a unique user ID that is used to keep the user logged into the system.6 monthsHTTP Cookie
ember_simple_auth-session-expiration_timeYSoft ClerboRegisters an expiration time information how long Clerbo keeps the user logged into the system.6 monthsHTTP Cookie
clerbo:identifiedUserYSoft ClerboRegisters a unique user ID that is used to keep the user logged into the system.PersistentHTML Local Storage

Statistics

Following cookies help YSoft Clerbo to understand how visitors interact with the product by collecting and reporting information anonymously.

NameProviderPurposeExpiryType
_ga GoogleRegisters a unique ID that is used to generate statistical data on how the visitor uses the website.2 yearsHTTP Cookie
_gatGoogleUsed by Google Analytics to throttle request rate1 dayHTTP Cookie
_gidGoogleRegisters a unique ID that is used to generate statistical data on how the visitor uses the website.1 dayHTTP Cookie
_hj…HotJarHotjar cookies – https://help.hotjar.com/hc/en-us/articles/115011789248-Hotjar-Cookies1 yearHTTP Cookie/
HTML Local Storage
toursUsetifulUsed to remember progress in product tours.PersistentHTML Local Storage

Preferences

Following cookies help YSoft Clerbo to keep the user basic information and configuration of the system.

NameProviderPurposeExpiryType
ygf-product-navigation-collapsedYSoft ClerboStores the information whether the user collapsed the navigation.PersistentHTML Local Storage
clerbo:nextBrowser
NotificationQuestion
YSoft ClerboStores the information when the system shows the notification for feedback collection.PersistentHTML Local Storage
toursSelectionUsetifulUsed to remember progress in product tours.1 yearHTML Local Storage
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